Randall – Operations Center Specialist
Precision Ag, Operations Center, and ag business expertise—helping connect the data side of your operation with real-world decisions.
Meet the Team Behind Gooseneck Advanced Support
March 20, 2026
Meet the Team Behind Gooseneck Advanced Support
When we talk about Gooseneck Advanced Support, we’re not just talking about a system, a phone line, or a new way of routing calls. We’re talking about people.
People who understand the urgency of a short window. People who know what it means when technology doesn’t cooperate. And people who are committed to helping you get back up and running—quickly, confidently, and with the right support behind you.
This team may have a new name, but for many of you, the faces—and the voices—are already familiar. You’ve known them. You’ve worked with them. And now, they’re coming together in a more connected way than ever before.
Built from Experience. Backed by Trust.
What makes this team different isn’t just their titles—it’s the depth and variety of experience they bring together. Across this group, there’s over 150+ years of combined experience in the ag industry—spanning precision ag, equipment, operations center support, service, leadership, and beyond. It’s a team built to understand the full picture of your operation—and support it from every angle.
Here’s who’s behind Gooseneck Advanced Support:
Hillary – Operations Center Specialist
A unique blend of precision ag and crop consulting experience, bridging agronomy insights with technology in the field.
Brian – Equipment Specialist
Deep equipment knowledge with a practical, solutions-first approach to keeping you moving.
Jim– Lead Equipment Specialist
Experience across AMS, IS, and equipment support—bringing both technical depth and leadership perspective.
Jakob – Technology Technician
A well-rounded understanding of precision ag and equipment, helping connect systems across your operation.
Clay – Precision Ag Technician
Background in parts, service, and precision ag, paired with a disciplined, logistics-driven mindset.
Jaydin – Precision Ag Technician
Versatile experience across precision ag, support, and operations center work—ready to meet you where you’re at.
Sam – Precision Ag Technician
Focused on helping you get the most out of your technology in the field, season after season.
Kelvin– Certified Dealer Instructor
A well-rounded operational background across service, manufacturing, and leadership roles.
Scott– Technical Assistant
Experience across nearly every area of the dealership—bringing unmatched perspective and problem-solving ability.
Stewart– Director of Precision Ag/Technology
Leadership shaped by decades in the ag industry, guiding the future of how we support your operation.
More Than a Team—A Better Way to Support You
Bringing this group together under Gooseneck Advanced Support is about more than structure, it’s about creating a better experience. It means quicker connections to the right people. It means less time spent searching for answers. And it means having confidence that when you reach out, you’re backed by a team that understands your operation. Because at the end of the day, support isn’t just about solving problems. It’s about building relationships, earning trust, and showing up when it matters most. And that’s exactly what this team is here to do.
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