Harvey Store Spotlight
When you think of Gooseneck Implement, you envision a brand synonymous with quality and innovation in agricultural equipment. Among the network of locations, Harvey stands out for its unique culture, customer service, and community involvement.
What truly sets Harvey apart from other Gooseneck locations is its distinctive culture. Nestled on the edge of the dealership territory, Harvey’s competitive spirit is unmatched. This location brings a certain drive and determination, fueled by proximity to neighboring John Deere locations. This edge means the team goes above and beyond to ensure excellence, knowing that standing out isn’t just preferred—it’s essential.
With decades of experience under its belt, Harvey boasts a powerhouse of expertise. Seasoned technicians, many with over 30 years in the field, bring invaluable knowledge to every service call. The parts team, including Tony Rudnick with over 28 years of service, knows the ins and outs of the products and ensures that customers get what they need promptly. The sales team, featuring Jason Blomster, who also has over 25 years of experience, uses their extensive industry knowledge to provide tailored solutions. Through it all, the team’s genuine passion for their work and genuine gratitude for customers' trust are evident in everything they do.
Harvey's customers are as distinctive as the team. The area is home to progressive farmers who lead the charge in embracing new technologies. With a significant focus on corn and soybeans, these farmers are quick to adopt innovations that enhance productivity. Harvey stands out for its role in helping local farmers excel in specialty crops like edible beans, which require a unique approach given the land's characteristics. Customers have had to be innovative to maximize their yields on land that isn't part of the Red River Valley’s fertile grounds. This spirit of innovation resonates deeply with Harvey, driving its commitment to support their ventures with the best technology and service available.
At the Harvey store, customer service is taken to the next level. Convenience and responsiveness are at the core of its operations. Strategically placed drop boxes throughout the area ensure that customers can access parts easily. The parts delivery system is geared for speed, with urgent needs met promptly—even if it means driving to competitors to secure what customers require.
During peak seasons, technicians often work through the night, ensuring that equipment is operational, and downtime is minimized. The sales team doesn’t just promote products—they actively engage with customers to elevate their operations, offering real-world solutions and staying proactive in addressing needs. This approach transforms transactions into partnerships, fostering long-term relationships that go beyond mere business. Harvey’s genuine passion for helping customers succeed and genuine gratitude for their continued support drive the team to exceed expectations every day.
The atmosphere at Harvey is built on camaraderie and a shared passion for excellence. Levi, one of the parts specialists, embodies this spirit by making breakfast for the team every week, creating a sense of unity and family. As a Store Manager, Duane O’Marro fosters engagement and prioritizes bringing the team together. From Christmas parties to summer cookouts, Harvey continually finds ways to strengthen bonds and boost morale.
Involvement in the community reflects Harvey's dedication to being more than just a business. Whether it’s hosting a tailgate meal on senior night at the local football game, supporting sporting events, or donating to various causes, Harvey is deeply integrated into the local fabric. Events like “A Night to Shine” and partnerships with neighboring regions like Velva and Rugby underscore Harvey's commitment to making a positive impact.
The team’s dedication extends beyond the store. Whether it's supporting salesmen with finance contracts or employees like Dawn Beck who volunteer as EMTs, the Harvey team embodies a spirit of service that resonates with the community and beyond.
Harvey isn’t just another Gooseneck Implement location; it’s a hub of innovation, expertise, and community spirit. The seasoned team, unparalleled customer service, and deep-rooted community involvement make Harvey a standout location. Harvey is more than a dealership; it is a partner in customers' success and a pillar in the community. Here’s to continuing that legacy and setting new standards in the industry with genuine passion and genuine gratitude at the heart of all we do.
